Store Operator and Acceptance

Cirevom™ is owned and operated by Guangzhou Jiawang Brand Operations Co., Ltd.. This company operates https://cirevom.com and is the seller identified in these purchase terms.

By browsing this website or submitting an order, you agree to these Terms and Conditions and the store policies relevant to the transaction, subject to rights that cannot legally be excluded.

Eligibility to Purchase

You must be of the legal age required to enter into a purchase agreement in your location, or shop with the permission and involvement of a parent or legal guardian as permitted by law.

Product Scope and Descriptions

Cirevom™ primarily offers desktop storage baskets and decorative storage baskets. Dimensions, materials, construction, finish, color, variants, contents, and any capacity limits are described on each applicable product listing.

Minor differences in appearance can result from lighting, screen settings, or standard production tolerances. We correct material product-information errors when identified.

Availability and Order Acceptance

Adding an item to a cart does not reserve stock. We may contact you to resolve an inventory or order-information issue. Orders are subject to successful payment, applicable checks, and product availability. If an order cannot be fulfilled, an appropriate refund will be issued for the canceled item or order.

Customer Information and Order Accuracy

You are responsible for providing correct recipient, address, and contact information. If an error is discovered after checkout, notify us promptly; changes cannot be guaranteed after fulfillment preparation or dispatch has begun.

Prices, Taxes, and Payment

Prices are displayed in U.S. dollars (USD) unless another currency is shown. The final checkout summary shows applicable prices, shipping charges, taxes, and discounts before payment. Payment methods depend on checkout availability and payment providers.

Read Payment & Security →

Processing, Shipping, and Delivery

Orders are normally processed within 2–4 business days after payment confirmation and may take up to 5 business days in peak periods. Estimated U.S. shipping transit is generally 10–15 business days after dispatch. Shipping rates are displayed at checkout.

Delivery estimates can be affected by destination, carrier, customs, weather, and other external conditions. For issues with tracking, delays, or missing delivery, please contact support so the circumstances can be reviewed.

Read Shipping Policy →

Returns, Exchanges, and Refunds

Eligible products may be returned within 30 calendar days after delivery under the conditions in our return policy. Contact us before mailing a return; the registered business address is not automatically a return warehouse.

Preference-based returns generally require the customer to pay return shipping. No restocking fee applies to approved returns. Eligible approved refunds are initiated to the original payment method within 5–10 business days after the approved item is received and inspected, or after approval if a return is not required.

Read Return & Refund Policy →

Damaged, Incorrect, or Missing Goods

Please notify us within 7 calendar days after delivery if an item is damaged, defective, incorrect, or missing parts. We will review relevant information and arrange an appropriate remedy for a confirmed seller-attributable issue at no additional cost caused by the error. Non-waivable statutory remedies remain available.

Order Changes and Cancellations

Please request changes or cancellations as soon as possible. We will make reasonable efforts to assist before fulfillment begins. Requests may no longer be possible once packing or shipping preparation has started. There is no cancellation fee for a successfully canceled order before fulfillment.

Customer Conduct and Submitted Content

You agree not to use the website unlawfully or interfere with store operations. If customer reviews or photos can be submitted, you must have the rights to submit them and must not post unlawful, misleading, or infringing material.

Intellectual Property

Website text, images, branding, layouts, and other protected materials remain the property of their respective owners and may not be reproduced or commercially exploited without permission except as allowed by law.

Service Availability and Limitations

We seek to keep the website and its product information accurate and accessible but cannot guarantee uninterrupted access or error-free digital services. Nothing in these Terms excludes or limits liability that cannot be limited under applicable consumer protection law.

Disputes and Applicable Rights

If you have a purchase or service concern, contact us first so we can investigate and seek a fair resolution. These Terms apply alongside any mandatory consumer rights and legal remedies available in your place of residence. Any dispute is handled under applicable law and lawful jurisdiction requirements.

Changes to These Terms

We may update these Terms to reflect changes in store operations or applicable requirements. The version displayed when a purchase is made applies to that transaction to the extent required by law.

Contact Information

Questions about these Terms may be sent to service@cirevom.com or +86 132-6744-2563. Business information is included below.